High-Impact Consulting Group announces new Hospitality Consultant
BRIDGETOWN, Barbados. High-Impact Consulting Group, a human resource development company that operates in the Caribbean, is pleased to announce that Shaharyar Ali Khan has joined the company as a Senior Consultant for the hospitality industry.
Mr. Khan has a wealth of knowledge and experience in the hospitality industry, and over 20 years’ experience in hotel management with Hilton Worldwide Hotels and Resorts. His competencies include increasing profitability, cost controls, compliance, brand and business development, team engagement and development, service transformation and optimization, customer retention and loyalty, and Balance Scorecard. Mr. Khan is an expert at improving service quality, customer experience, REVPAR growth, and rental and retail space management, thereby enhancing the value of the business and owner’s equity. In addition to consulting, Mr. Khan will be facilitating training for hotels and other businesses in the hospitality industry.
“The addition of Shaharyar Ali Khan to our team, is an important step for High-Impact Consulting Group, as we continue to focus on developing human resources in the Caribbean, and on the hospitality industry,” said Dr. Nella Ann Roberts, CEO of the company. “The greatest asset in any business or organization is its human resources or people, and human resource development is a critical success factor.”
Mr. Khan is delighted to be a part of High-Impact Consulting Group and is looking forward to his new role. “I want to use my knowledge and experience to help businesses in the Caribbean, especially the hotels, become more successful,” he said.
While working as the General Manager of the former Hilton Hotel in St. Lucia, and the Trinidad & Tobago Hilton Hotel, Mr. Khan hosted several dignitaries, including Commonwealth Heads of Government, HRH Prince Charles, and former Presidents Nelson Mandela, Bill Clinton, and Barack Obama. Mr. Khan received the Prime Minister’s Award (Trinidad & Tobago) for Innovation and Invention in Human Resource Development twice. He is a former Chairman of the British Caribbean Chamber of Commerce, and a member of the Cornell Hotel Society, the Washington Intergovernmental Professional Group and the World Affairs Council.
For more information:
Email CSS@HighImpactConsultingGroup.com or call (246)254-6889 or (786)233-3167.
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